Our Services
The Deaf-Care Healthcare Initiative (DCHI) delivers specialised services that remove communication barriers in healthcare. Our services support Deaf and Hard of Hearing individuals, healthcare professionals, institutions, and government partners through SASL integration, technology innovation, and capacity building.
All services are designed with Deaf leadership, ethical governance, and national scalability at their core.
Digital Health & Technology Solutions
DCHI develops and deploys technology to support accessible healthcare communication.
Services include:
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DCHI mobile medical platform
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SASL-integrated emergency communication tools
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Hospital dashboards for Deaf patient support
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Secure data management aligned with POPIA
Who it’s for: Hospitals, provincial health departments, healthcare systems
SASL Healthcare Communication Services
We enable clear, accurate, and dignified communication between Deaf patients and healthcare providers.
Services include:
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On-demand SASL video interpreting (in-person and remote)
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Scheduled interpreter services for clinics and hospitals
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Emergency healthcare communication support
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Patient navigation and appointment assistance
Who it’s for: Deaf patients, hospitals, clinics, EMS providers
Interpreter Workforce Development
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DCHI supports the growth of a skilled, ethical SASL healthcare interpreter workforce.
Services include:
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Interpreter recruitment and placement support
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Healthcare-specific interpreter training
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Professional standards and ethics development
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Workforce pipeline partnerships
Who it’s for: Interpreters, training institutions, healthcare partners
Institutional Partnerships & Integration
We work with institutions to embed accessibility into healthcare systems.
Services include:
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Hospital and clinic accessibility assessments
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SASL integration planning
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Policy and protocol development
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Pilot programme implementation
Who it’s for: Hospitals, government departments, public institutions